Cancellations & Refunds
Payment Policy
All payments towards the tour cost must be made by the client / his or her firm to RAINBOW TRADE FAIR TOURS PVT. LTD. in accordance with the procedure and time frame mentioned herein below. All payments made within 10 days prior to the tour departure date will have to be paid in Cash / Demand Draft. Copy of PAN Card will be required when payments amounting INR 25,000/- or above are made in cash. Payments made towards the foreign exchange component of your tour will be calculated as per the ROE (Rate of Exchange) of that given day.
| DAYS | PAYMENT (Per Person) | SERVICE COURSE |
|---|---|---|
| At the time of booking | INR 50,000/- | Provisional booking of hotel & airline |
| 60 days before departure | 50% of the balance payment | Issuance of Hotel Voucher, Visa Processing |
| 30 days before departure | Balance Payment | Booking Re-confirmation & Issuance of Tickets |
| 15 days before departure | After realization of full amount of the Tour, including Extras | Hand Over of Documents |
| If booking / registering within 30 days prior to departure | ||
| 30 days before departure | Full Package price including Extras | As per above including issuance of Hotel Voucher and Visa Processing |
If a Client fails to pay as per the above schedule, RAINBOW has right to cancel your bookings or provide you alternative airline tickets/hotel rooms. Full payment must be made be in accordance with the procedure stated above. In case of non-compliance thereto by the client, RAINBOW reserves the right to cancel the tour/booking of the client with subsequent loss of deposit and apply and recover the cancellation charges as mentioned here.
Cancellation Policy
Since all the services such as airline seats / hotel accommodation / ground transportation, etc. for group tours are pre-blocked well in advance, we are liable to pay all our suppliers / vendors the agreed charges including penalties, if these services are released / cancelled within the below mentioned time frame. If circumstances make you cancel the tour, the cancellation must be intimated to us in writing. All cancellations will attract the following Cancellation Charges over and above the non-refundable interest free registration amount of INR 50,000/- per person.
| AMOUNT TO BE CHARGED | DETAILS |
|---|---|
| INR 50,000/- | Non-refundable |
| 50% of the package price | If cancelled more than 60 days prior to departure |
| 75% of the package price | If cancelled between 59-30 days before departure |
| Full package price including Extras and Taxes | If cancelled within 30 days before departure or 'No Show' |
Click here to download the complete list of Terms & Conditions.
Click here to download the China Tour Booking Form.
Click here to download the Germany Tour Booking Form.